Mighty Bliss Heating Pad Recall
If you own a Mighty Bliss heating pad, stop using it immediately. A serious safety crisis has revealed that these popular electric heating pads, sold widely on Amazon and marketed for pain relief, are dangerously defective and pose life-threatening risks of overheating, fire, electric shock, and burns. The manufacturer, Whele, LLC (doing business as Perch), issued a recall on October 24, 2022, but only after allegedly knowing about the flaw for at least 15 months and selling nearly 500,000 units.
A class action lawsuit, Nelson v. Whele, LLC, filed in January 2023, alleges the company prioritized profits over safety and continued selling the product despite internal knowledge of its hazards. With over 300 consumer complaints and at least 31 injury reports, including severe burns and shocks, this recall has been widely criticized for its lack of urgency and poor notification. This guide covers everything you need to know: how to identify an affected unit, the risks involved, how to safely dispose of it, and what legal rights you may have.
Identify Your Mighty Bliss Unit
Not all heating pads with the Mighty Bliss name are part of the recall. Only specific models manufactured between July 2021 and July 2022 are affected. Use the following identifiers to check your device right now.
Check Model and Catalog Numbers
Look for these exact model numbers on the product label, packaging, or Amazon order details:
- MB-001 (also listed as NA-H1121B or NA-H21B)
- MB-002 (also listed as NA-H21C)
- Alternative identifiers: PE-MtyBlsHeatPad-12×24-Gry-V2 or E-MtyBls-HeatPad-12×24-Gry
These designations all correspond to the same defective 12×24 inch grey electric heating pads.
Verify Manufacturing Date and Lot
Units made from July 2021 to July 2022 are subject to the recall. Check the device label for:
- Device Lot Number (example: 210806)
- Catalog Number: INTERTEK 5005390
- Product Code: IRT
- Manufacturer: WHELE LLC
If your pad matches any of these details, it is part of the recall, even if it has not malfunctioned yet.
Understand the Safety Hazards
The defect is not a minor glitch. It involves the internal electric components, which can overheat during charging or use and create life-threatening dangers.
Overheating and Fire Risk
Multiple users reported the heating pad becoming extremely hot, far beyond normal therapeutic levels. In some cases, the device:
- Emits visible sparks
- Smells like burning plastic
- Causes fires that damage property
The FDA classifies these events as Serious Injury incidents requiring medical or emergency intervention.
Electric Shocks and Burns
Users have experienced:
- Electric shocks when touching the pad or controls
- Second-degree burns from prolonged contact with overheated surfaces
- Skin irritation and rashes, even without visible burns
One documented FDA report (Key 15806736) involved a 54-year-old woman who reported injury after using the pad and later learned of the recall through Amazon and FDA notices.
Review Injury and Complaint Data
The scale of the problem was evident long before the official recall announcement.
300+ Complaints and 31+ Injuries
Between July 2021 and September 2022:
- Nearly 300 consumer complaints were logged
- At least 31 injury reports were submitted to the manufacturer
- Reports included shocks, burns, skin reactions, and fire hazards
Despite this, the company continued sales until October 2022, which is 15 months after allegedly becoming aware of the defect.
FDA MAUDE Database Reports
The FDA’s Manufacturer and User Facility Device Experience (MAUDE) system includes voluntary adverse event reports linking the Mighty Bliss pad to serious harm. Report MW5113304, submitted in November 2022, confirms:
- Device involved in a serious injury
- Product available for evaluation
- Event required medical or safety intervention
These reports underscore the urgency of the Mighty Bliss heating pad recall.
Follow Recall Destruction Steps
The recall process is not a simple return. You must destroy the device and submit proof to receive a refund.
Cut the Power Cord
To qualify for reimbursement, follow these steps:
- Unplug the device immediately
- Cut the power cord at least 2 inches from the pad
- Ensure the device can never be plugged in again
This step is mandatory, even if the pad seems functional.
Submit Photo Proof Online
After cutting the cord:
- Take a clear photo showing the severed cord
- Visit Perch’s official recall portal
- Upload the image and provide purchase details
- Wait for confirmation and refund processing
No instant refunds are offered. Compensation is issued only after verification.
Criticisms of the Recall Process
The recall has been widely condemned as inadequate and consumer-unfriendly.
No Immediate Refunds
Unlike standard recalls, there is no instant reimbursement at point of sale or automated Amazon refund. Consumers must actively destroy the product and upload evidence, creating unnecessary delays.
Poor Notification Efforts
Despite Amazon being the primary sales channel, product pages did not display prominent recall warnings. Most buyers only learned of the danger through:
- FDA.gov announcements
- Manufacturer emails (if registered)
- News coverage or lawsuits
The class action argues this approach failed to protect the majority of customers.
Burden on Consumers
The requirement to keep the defective device, physically cut the cord, and upload digital proof places undue responsibility on users, especially elderly or disabled individuals.
Legal Action: Nelson v. Whele, LLC
A federal class action lawsuit is challenging the company’s conduct.
Key Allegations
Filed January 30, 2023, Nelson v. Whele, LLC claims:
- The heating pad is inherently defective
- The company knew of risks for 15+ months before the recall
- Continued sales generated approximately $15 million in profit
Plaintiffs argue the product is unfit for its intended use and that the recall process is unreasonable.
Who Is Eligible?
The lawsuit seeks compensation for all U.S. residents who:
- Purchased a Mighty Bliss heating pad
- Between July 2021 and July 2022
- From any retailer (primarily Amazon)
Even if you already destroyed the pad, you may still qualify. Legal teams are actively gathering claims.
Where Were These Pads Sold?
Amazon Was the Main Outlet
The vast majority of units were sold through Amazon.com, often marketed with high ratings and wellness claims. Despite this, Amazon did not:
- Flag product listings with recall alerts
- Automatically notify past buyers
- Offer direct refunds
Consumers had to discover the risk independently.
Manufacturer’s Website
Recall information was posted on Perch’s website, but with limited visibility. No public advertising or media outreach accompanied the recall, reducing awareness.
What You Should Do Now
Stop Using the Device Immediately
Even if it has not malfunctioned, do not plug it in again. The defect can occur without warning.
Destroy and Document
Follow the official steps:
- Cut the power cord
- Take a photo
- Submit via Perch’s recall portal
Keep a copy of your submission for legal or reimbursement purposes.
Report Your Experience
File a report with the FDA via the MAUDE database if you suffered injury, experienced overheating, sparks, or fire, or still have the device. This supports stronger regulatory action.
Consult a Lawyer
If you were injured or lost money, you may be entitled to compensation beyond the recall refund. Class action lawyers are currently accepting claims for Nelson v. Whele, LLC.
Frequently Asked Questions About the Mighty Bliss Heating Pad Recall
Which Mighty Bliss heating pads are being recalled?
Models MB-001 and MB-002 (also listed as NA-H1121B, NA-H21B, and NA-H21C) manufactured between July 2021 and July 2022 are affected. Look for catalog number INTERTEK 5005390 and product code IRT on the label.
Why are Mighty Bliss heating pads dangerous?
The internal electric components can overheat during charging or use, causing sparks, fires, electric shocks, and burns. The defect has been linked to nearly 300 complaints and over 30 injuries.
How do I get a refund for my Mighty Bliss heating pad?
You must cut the power cord, photograph the severed cord, and upload the image to Perch’s recall portal. Refunds are issued only after verification, not instantly.
When was the Mighty Bliss heating pad recall announced?
The recall was officially announced on October 24, 2022, though the lawsuit alleges the manufacturer knew of the defect for at least 15 months prior.
Can I join the class action lawsuit if I already destroyed my pad?
Yes. The lawsuit seeks compensation for all U.S. residents who purchased affected units between July 2021 and July 2022, regardless of whether the device was destroyed.
Where were the recalled Mighty Bliss pads sold?
Most units were sold through Amazon.com, with additional sales through Perch’s website and other online retailers.
Key Takeaways on the Mighty Bliss Heating Pad Recall
The Mighty Bliss heating pad recall affects approximately 500,000 units sold between July 2021 and July 2022, with documented risks of fire, shock, and serious burns. If you own one of these devices, unplug it immediately, cut the power cord, and submit photo proof through Perch’s recall portal to qualify for a refund. Given the 15-month alleged delay in disclosure and over 30 injury reports, consulting a lawyer about joining the Nelson v. Whele, LLC class action may be a smart next step to protect your rights.
